Field Service Content

Turn Service Calls Into a Strategic Advantage

Microsoft Dynamics 365 provides a complete Field Service management solution, including service locations, customer assets, preventative maintenance, work order management, resource management, product inventory, scheduling and dispatch, mobility, collaboration, customer billing, and analytics. Microsoft Dynamics 365 for Field Service helps you:

  • Optimize your service schedule with efficient routing, resource skill matching, and reduced travel time
  • Increase first time fix rates and on-time delivery performance
  • Enhance real-time communication and collaboration between customer service, dispatch, field agents, and customers