Dynamics 365 for Sales

Turn Relationships Into Revenue

Work smarter and win faster with Dynamics 365 for Sales. Bring digital intelligence into each deal, so you can predict customer needs—and meet them with personal attention that builds relationships and revenue. Coming soon! Dynamics 365 for Sales will be integrated with LinkedIn Sales Navigator, giving your sales team access and insights to a powerful database of over 500 million professionals. Identify the right leads and find key decision makers while building stronger customer relationships.


Grow your business profitably
Use built-in digital intelligence and automated business processes to increase your revenue while controlling acquisition costs.

Sell more by staying focused
Maximize your sales team's performance by reducing distractions and helping them focus on the priorities.

Work smarter to win faster
Close deals faster by working efficiently, collaborating, and applying contextual insights from your sales management software.

D365 Sales Predictive ScoringActionable Insights

Empower your salespeople with predictive analytics, digital intelligence, and automated lead scoring. And with signals from both the Sales app and Office 365 to help them assess their customer relationships, they get all the tools they need to choose the next step.

Personal Engagement

Tap into the wisdom and experience of your team with shared meeting notes, events, and custom sales documents created with real-time coauthoring. Use OneNote within the Sales management software to take notes and share your work.  Stay informed about your key customer information with natural integrations with Dynamics 365 for Operations enabling real-time visibility into order status, invoices, credit limits and late payments.

Customer Management

Help your salespeople zero in on the right leads, contacts, and opportunities as they build out your pipeline. Dynamics 365 for Sales provides social insights, up-to-date company information, and an embedded sales process—so your reps know how and when to engage.

Sales performance

Motivate your sales team with the perfect mix of information and collaboration. Easy-to-use dashboards help you set smart goals and monitor results. Built-in Help helps you align your team’s actions with best practices. And gamification encourages healthy competition.

CDS Integration with OutlookInformation When You Want It, Where You Need It

Gain greater visibility into your Dynamics 365 for Sales & Service with-in the productivity tools you use today.  Surface contextual information about your prospects, customers and contacts to better guide you through your sales and support services.  Since the Common Data Service (CSD) not only surfaces information from your CRM application, but also your Operational ERP and other 3rd Party sources - your team can rely on information that is meaningful to their pursuits.