Dynamics 365 for Sales

Turn Relationships Into RevenueMicrosoft Dynamics 365 for Sales Video

Work smarter and win faster with Dynamics 365 for Sales. You can bring digital intelligence into each deal, so you can predict customer needs—and meet them with the personal attention that builds relationships and revenue.

Go beyond sales force automation (SFA) with Dynamics 365 for Sales to better understand customer needs, engage more effectively, and win more deals. Now integrated with LinkedIn Sales Navigator, Dynamics 365 for Sales gives your sales team access and insights to a powerful database of over 500 million professionals.


Accelerate sales performance
Get visibility into sales performance with analytics dashboards based on historical and predictive data. Onboard and motivate sellers.

Sell smarter with embedded intelligence
Get recommendations and guidance at every stage of the deal so you stay focused on moving deals forward.

Boost productivity and increase revenue
Seamlessly connect business data with LinkedIn data to guide sellers throughout your sales processes—even while on the go.

D365 Sales Predictive ScoringActionable Insights

Empower your salespeople with predictive analytics, digital intelligence, and automated lead scoring. With both the Sales app and Office 365 to help assess their customer relationships, they have all the tools they need. Match your leads from multiple sources with Dynamics Customer Insights and turn them into customer intelligence.

Personal Engagement

Tap into the wisdom and experience of your team with shared meeting notes, events, and custom sales documents created with real-time co-authoring. Stay informed about your key customer information with Dynamics 365 for Operations enabling real-time visibility into order status, invoices, credit limits, and late payments.

Customer Management

Help your salespeople zero in on the right leads, contacts, and opportunities as they build out your pipeline. Dynamics 365 for Sales provides social insights, up-to-date company information, and an embedded sales process—so your reps know how and when to engage.

Sales performance

Motivate your sales team with the perfect mix of information and collaboration. Easy-to-use dashboards help you set smart goals and monitor results. Built-in Help helps you align your team’s actions with best practices. And gamification encourages healthy competition.

CDS Integration with OutlookInformation When You Want It, Where You Need It

Gain greater visibility into your Dynamics 365 for Sales within the productivity tools you use today. Surface contextual information about your prospects, customers, and contacts to better guide you through your sales and support services. Common data service (CSD) not only surfaces information from your CRM application but also your operational ERP and other 3rd party sources -- your team can rely on information that is meaningful to their pursuits.