CE/CRM Presales Solution Architect

Position Title: CE/CRM Presales Solution Architect 
Location: Remote - US
Team: CRM
Reports To: Corey Bakhtiary
Management Of: Presales Director

Responsible for leading presales discovery and demo sessions. Ability to collaborate with client partners (DSEs) on creating Rough Order of Magnitudes and identifying and mitigating project risk. A self-taught leader that keeps up to date with Microsoft’s latest and greatest D365 CE core and ancillary products.


Key responsibilities are split in between # main pillars:

  1. Presales Demos
  2. RFP/RFQ/RFI responses
  3. IP Thought Leader


  • Master of the art of the possible CRM demo
  • Ability to demo with limited to no interaction with customers
  • Work with organizations across a range of industries to understand their challenges and goals through focused discovery sessions and workshop
  • Build and present customized product demonstrations to business and technical audiences
  • Assist with RFP responses, development of tailored solution designs and other related documents
  • Providing technical and functional direction and input during the sales cycle
  • Confidently present and articulate the business value of the proposed solution to business managers and executives
  • Contribute to continuously improving IP and demoware through creating reusable templates, sharing of knowledge and building reusable demos
  • Be an innovator who can create new solutions using out-of-the-box thinking
  • Present at marketing events and drive internal and external brand awareness and thought-leadership
  • Work directly with marketing on initiatives
  • Senior resources who requires minimal direct management ​


  • 5+ Years’ experience selling into Fortune 500 companies
  • Expert level – D365 Customer Service or D365 Field Service
  • Previous work experience with global GSI or top consulting firm
  • Understanding of PowerApps and Customer Insights

To apply, please email your cover letter and resume to careers@arbelatech.com.