5 things to look for in a Dynamics consultant

There’s no such thing as a one-size-fits-all Dynamics consultant. Different partners have different specializations, cultures, and approaches to helping your business succeed. So how do you choose the best consultant for your business?

You want to find a solutions partner who’s a good fit from a technical perspective, meaning they can offer the functionality and expertise your business needs. But it’s also critical to find a partner who will work well with your company’s culture. Their values and communication styles should align with yours.  

Here are five of the top characteristics to look for when evaluating your Dynamics partner:

1. Focus on change management

Many businesses put a lot of money and effort into choosing the right ERP for their needs, only to find the implementation or user adoption doesn’t meet their expectations. Implementing business software is about more than just the technology itself – so make sure you choose a partner with a proven dedication to change management and a clear methodology they can communicate to you. 

2. Maximize your technology investment

So you’ve purchased a new ERP or CRM solution, or perhaps customized applications or functionality. Great! But to get the best returns for your investment, you have to know how to use your technology to its full potential. And we’re not just talking about right after you go live with your system. Look for a partner who monitors your utilization and will help you get the most out of your technology with ongoing training and support.

3. Implement a whole solution, not just a system

There’s a reason we often refer to our technology as a solution instead of just a system or application. Implementing the right technology starts with identifying your business goals and challenges, and then figuring out which technology can help you solve any obstacles to growth. Find a partner who’s focused on delivering real-world business solutions rather than selling individual software applications.

4. Support your long-term business objectives

Your ERP project doesn’t end with implementation. Your business should monitor progress towards long-term objectives, and change the way you’re using your technology if needed. Your partner should become integrated into your business to provide relevant support and know exactly how to get you to where you want to be.  

5. Address and support the entire Microsoft stack

The Microsoft technology stack offers an extraordinary depth and breadth of functionality for organizations of all kinds. One of the advantages of using Microsoft applications is the ability to easily adapt and scale your applications as your business grows and changes.

However, not all partners can offer expertise across the entire Microsoft technology stack. Make sure you choose a consultant who can help your business as you grow and evolve.

What’s Arbela’s approach?

Here at Arbela, we start a project by learning about your processes, then taking the time to develop a strategic roadmap to your goals. We use a value-based discovery process before we ever talk about solutions or pricing. We believe it’s important demonstrate your return on investment first, before starting an implementation.

Additionally, we have a highly customized, “measure five times, cut once” approach. To learn more about our methodology, our extensive technology expertise, and our industry experience, contact us today to talk to a Dynamics expert.