Brunch and Learn: What's New in Dynamics 365 CE 2022 Wave 1 Release

If customer relationships matter to you, this webinar is a must! We’ve dug into the new release of Dynamics CRM solutions and will give you a grand tour of the latest and greatest features in Release Wave 1 (2022) for Dynamics 365.

Transform customer engagement and create revenue opportunities at every touchpoint with new features in Release Wave 1 (2022) of Dynamics 365 Customer Service, Marketing, Sales, and Power Apps.

In this webinar, our team of solutions experts will detail:

  • How to leverage the power of data and AI to improve customer-facing content creation and delivery
  • Tapping contact center technology to bring together customer data from multiple sources and systems
  • New ways to forecast, compare annual projections, and measure performance using predictive scoring
  • Enhancements to embedded Microsoft Teams including Dynamics 365 data integration, AI-suggested contacts, and AI-generated conversation summaries for customer service agents
  • …and more!

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