Brunch and Learn: What's New in Dynamics 365 CE 2022 Wave 1 Release
If customer relationships matter to you, this webinar is a must! We’ve dug into the new release of Dynamics CRM solutions and will give you a grand tour of the latest and greatest features in Release Wave 1 (2022) for Dynamics 365.
Transform customer engagement and create revenue opportunities at every touchpoint with new features in Release Wave 1 (2022) of Dynamics 365 Customer Service, Marketing, Sales, and Power Apps.
In this webinar, our team of solutions experts will detail:
- How to leverage the power of data and AI to improve customer-facing content creation and delivery
- Tapping contact center technology to bring together customer data from multiple sources and systems
- New ways to forecast, compare annual projections, and measure performance using predictive scoring
- Enhancements to embedded Microsoft Teams including Dynamics 365 data integration, AI-suggested contacts, and AI-generated conversation summaries for customer service agents
- …and more!