An expert tour of what’s new in Dynamics 365 Customer Service, Field Service, and Sales

Do you know the most important updates in Dynamics 365 Customer Service, Field Service, and Sales? Join our solutions expert as we show you how to uncover and optimize critical functionalities.

This webinar recording features solution experts who take you through the latest releases of:

  • Dynamics 365 Customer Service
  • Dynamics 365 Field Service
  • Dynamics 365 Sales

We explore new features such as Omnichannel Voice, taking a deep dive into the Dataverse, and showing you new ways to manage sales pipelines and customer service cases, help simplify work orders, to improve usability and get more from analytics, and so much more. It’ll be a packed session.

As you may know, Microsoft pushes updates to these solutions automatically. What you may not know is how to make the most out of them. And that’s what this webinar recording is all about!

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