Dynamics 365 Customer Insights Overview

Customer Insights is a standalone, configurable AI-driven database that  takes existing data connections and unifies transactional, behavioral, and observational data across diverse sources and enriches profiles with insights around product usage, and market insights.

In this session you will learn the following:

  • Preparing for Insights
  • Map, Merge and Match Technology 
  • Base Configuration 
  • Viewing Information with AI 

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