Digital Transformation: The Link Between Customer Engagement and Increased Revenue
For sales organizations, customer engagement is about more than touch-points - it's about everything that happens in between personal and digital encounters.
You May Also Be Interested In...
Upcoming Webinar
Modern Contact Center: Putting AI to work for youAttend our upcoming webinar to learn how modern contact centers are taking the thinking out of the equation for agent...Tuesday, May 18th, 2021 @10:00am (Pacific Time)
Register Now- The shift to B2B e-commerce: Trends and best practicesJoin this upcoming webinar with Arbela Technologies and Dynamicweb to get answers to this year's top e-commerce B2B q...Wednesday, May 12th, 2021 @10:00am (Pacific Time)
Register Now Blog
Defining overall business transformation in terms of intensityGrowing up an East Coast Boston native I was surrounded with creative words and phrases like wicked smaaht, fagedabou...Read Article- Dynamics 365 product insights: What your customers aren’t always telling youHow are customers actually using your product or service? What features and capabilities are they leaning on most hea...Read Article
- Dynamics 365 Customer Insights: The “matchmaker” in the Microsoft stackStill using business cards? Wouldn’t it be tremendous if every customer and prospect who visited your website, your...Read Article
- Dynamics 365 CE: Looping through marketing list members in a Power Automate flowBy now, most reading this article understand Microsoft's Power Automate (formerly Microsoft Flow) to be the latest sm...Read Article
- CRM contacts clean-up: From stinking thinking to syncing thinkingIf you follow these steps, you will have a stable syncing mechanism that is super easy for your staff to use. And onc...Read Article
White Paper
9 Trends Shaping the Future of Data AnalyticsThis report examines the state of the big data landscape and outlines how enterprises can capitalize on nine trends s...View White Paper- Nucleus Research: ERP Technology Value Matrix 2019Learn why robust capabilities, flexibility, and extensibility continue to differentiate Microsoft as a leader in the ...View White Paper
- Four Digital Strategies to Meet Customer Demands in Real TimeFour strategies for breaking free of silos by connecting your data and unifying your entire organization to help meet...View White Paper
- Forrester Report: The Forrester Wave Enterprise BI PlatformsForrester has recognized Microsoft as a leader in The Forrester Wave™: Enterprise BI Platforms (Vendor-Managed), Q3...View White Paper
- E-Book: The Savvy Leader's Guide to Real-Time InsightsMicrosoft Dynamics 365 helps you see everything your organization is doing in real time, empowering your workforce to...View White Paper
Video
Copper State Bolt and Nut's migration to Dynamics 365Learn how migrating to Dynamics 365 has helped Copper State Bolt and Nut run their business more efficiently today an...Watch Now- Top 10 Reasons Microsoft Dynamics 365 is the Better Pick Over SalesforceWhether you are a current Salesforce customer or considering a new CRM system, this webinar will provide you the insi...Watch Now
- How to Have a Successful Deployment or Fix an Unsuccessful OneIf you are planning to deploy a new Dynamics system, expanding into new modules/apps, or are recovering from a poorly...Watch Now
- Now That Microsoft Has Bought LinkedIn, What Are They Going To Do with It?A 30-minute overview of Microsoft’s current and future plans to integrate LinkedIn into CRM, Outlook, and Excel.Watch Now
- Now That Microsoft Has Bought LinkedIn, What Are They Going To Do with It?A 30-minute overview of Microsoft’s current and future plans to integrate LinkedIn into CRM, Outlook, and Excel.Watch Now
- Innovative Updates: Changes You Won't Want to Miss With Arbela and Dynamics 365There have been a lot of new changes happening at Arbela and we want to share it with the people who matter the most ...Watch Now
- Customer Experience Model Not Doing As Well As It Used to? Learn How to Evaluate the Needs & Advance your Customers' ExperiencePlacing value on customer experience within your organization is nothing new. Your customers expect more from your co...Watch Now