It’s a live webinar with a solutions expert who can take any/all questions about the latest releases of:
- Dynamics 365 Customer Service
- Dynamics 365 Field Service
- Dynamics 365 Sales
We will be exploring new features such as Omnichannel Voice, taking a deep dive into the Dataverse, and showing you new ways to manage sales pipelines and customer service cases, help simplify work orders, to improve usability and get more from analytics, and so much more. It’ll be a packed session.
As you may know, Microsoft pushes updates to these solutions automatically. What you may not know is how to make the most out of them. And that’s what this webinar is all about!