Connected Field Service for the Modern Enterprise
Join Arbela to see how you can deliver intelligent, connected field service by moving from a costly break-fix model to proactive, predictive service. Connect your devices to Internet of Things (IoT) data to reduce customer downtime and drive insights for new products and services. Improve decision making and maintenance with insights gleaned from use and repair data illuminating product weaknesses, usage issues, or knowledge gaps.
Resolve service issues the first time, every time
• Deliver exceptional customer experiences using Dynamics 365 Field Service to dispatch the right resource at the right time to the right place with all the tools to
succeed the first time.
Empower your front line workers
• Effectively capture and update all work order details through full offline capabilities. Take pictures of completed work for attaching to invoices, helping with
resolution tracking, or training purposes in the future.
• Drive greater lifetime customer value with a complete, real-time view of how people use your connected products. Armed with actionable insights, you can
quickly optimize your offerings and continually provide rich experiences that exceed customer expectationsPublishedWednesday, May 13th, 2020