Endurance Subscription for Dynamics 365 CE

Endurance Subscription for Dynamics 365 Customer Engagement 

Arbela’s Endurance Subscription adds ongoing support and configuration for Dynamics 365 Customer Engagement (CE), allowing continuous improvement for your organization in order to grow and scale while receiving ongoing end-user support and training from a familiar, single go-to resource.  This resource becomes an extension of your team, and this added value will help increase user adoption and support organizational change management.

Benefits of Endurance Subscription

  • Single go-to resource as an extension of your team
  • Views with the appropriate fields to house your data
  • Dashboards to help analyze your data
  • Processes/workflows that assist you in running your business
  • Ongoing reinforcement end-user and administrative training
  • Support and fractional administration for your organization after go-live for a smooth transition

Build customer relationships

Dynamics 365 for CE will enable you to have an organized, easy-to-access place to store data about all your customers and prospects. Use the insights you gather from the data to make informed decisions about how to nurture your customers and build lifelong relationships with them.

Depending on your customized needs, business applications include: Dynamics 365 for Sales, Customer Service, Project Service Automation, and Field Service.

Enhance and upgrade

Arbela's Endurance Subscription for Dynamics 365 CE will support and could extend to include the following:

  • Upgrade enablement
  • Case management
  • Projects
  • Internal IT help desk
  • Travel requests
  • Grants