Dynamics 365

Transforming traditional ERP and CRM — finance, operations, sales, marketing, service — into a cloud-based, data-driven solution specific to your strategy

Microsoft Dynamics 365 Overview Video

Two true statements:

  • Dynamics 365 has changed dramatically
  • Dynamics 365 has not changed at all

What’s changed: A few short years ago, there was an ERP path (Dynamics AX, Dynamics Finance & Operations) and a CRM path. Today, there is essentially one path: Dynamics 365.

What has not changed is the benefits a business enjoys by choosing Dynamics: lower costs, increased productivity, and complete customer insight.

You still start with an essential platform: Dynamics 365 Finance & Supply Chain, Dynamics 365 Sales, Dynamics 365 Talent, Dynamics 365 Field Service, etc.

But that platform is extended to support your unique business needs, and integrated with other business systems (e.g., Office, LinkedIn, marketing automation, etc.), to unify capabilities, processes, customer data, and more.

Why choose Arbela as your Dynamics 365 partner?

The main reason is something Arbela WON’T do: we won’t just match your business needs with Dynamics features and capabilities.

We’ll figure out your strategic goals first: Reducing costs? Driving more revenue? Improving compliance?

We’ll then match your strategic goals with specific tactics that support them, and determine the KPIs and benefit measures that comprise success for your business.

It’s only after these critical steps have been taken and agreed upon that our technologists and consultants will present the Dynamics 365 capabilities that best support your business.

The Dynamics 365 Advantage


Start with what your organization needs and expand. Get individual apps that work brilliantly on their own or together—so you can tailor a solution to your needs.


Help your employees work more efficiently with familiar tools in the context of the organization’s business processes. Dynamics 365 pulls together your business process apps and familiar Microsoft Office 365 tools.


Improve your decisions with data and built-in intelligence to proactively guide to optimal outcomes. Dynamics 365 helps you and your employees turn big data into actionable plans.


Grow, evolve, and transform with a modern and extensible platform. Give your teams easy-to-use applications that provide a single view of your data—and a single platform for business growth.

Find Out More About Each Dynamics 365 Application

Dynamics 365 for Sales

Turn relationships into revenue by bringing digital intelligence into every deal.

Dynamics 365 for Customer Service

Earn customers for life by using more detailed information to provide world-class customer service.

Dynamics 365 for Finance & Operations

Make data-driven decisions with a comprehensive manufacturing, retail, and financial enterprise solution.

Dynamics 365 for Field Service

Master the service call with smarter capabilities—from optimized scheduling to predictive maintenance.

Dynamics 365 for Project Service Automation

Successfully manage your project-based business and better satisfy clients using intelligent tools.

Dynamics 365 for Customer Insights

Understand your customers to better engage them through intelligent insights. 

Dynamics 365 for Talent

Attract, onboard, and maintain your workforce throughout their employee lifecycles.

One of the main advantages of going to Dynamics 365 is no more implementations -- they're expensive, they're time consuming. This is the last time we ever have to touch an ERP system. We're customers for life.

-- Carl Spackman, VP of Finance, Copper State Bolt & Nut Co.